I have a Lloyds TSB Gold Account. When they offered it to me some years ago I was told it offered me all sorts of benefits. Since then, every few months I get a letter telling me of "important changes to your account". Funny how these changes are never in my favour. The letter I got today is typical.
From now on they will charge £5 a month if I use my overdraft facility on top of the extortionate rate of interest they already charge. And right at the bottom of the letter they tell me that they will no longer be paying interest on the money in the account.
I think they should remove the word Gold from the name of the account and call it what it actually is. A currrent account.