If you read THIS story yesterday you may have been given the impression that I hate Vodafone. The title of the post WHY I HATE VODAFONE was the clue. Today my faith has been restored.
I managed to buy a P990i at Charing Cross Station and got it for free. This afternoon has been spent trying in vain to sync my old phone to the laptop. No luck, so I phoned Vodafone expecting to be put through to a typical 'Computer Says No' person. As luck would have it I got put through to Duane, who has spent more than an hour helping me sync my old phone and then transfer all the data onto the new one. For anyone else thinking of buying a P990i you will also have to speak to Duane as Sony have cocked up on the sync coding. I won't bore you with the details but Duane is going to be a very busy boy if this phone proves popular.
Vodafone need more Duanes.